After the decision

The first letter The Planning Inspectorate send you accepting your appeal will give the name of your case officer. He or she should be the first person you contact with any queries or complaints about the way they handle your appeal.

If you have any complaints or questions about the decision, or the way The Planning Inspectorate have handled the appeal, please write to:

The Planning Inspectorate,
Quality Assurance Unit,
4/09 Kite Wing,
Temple Quay House,
2 The Square,
Temple Quay,
Bristol, BS1 6PN.

Phone: 0117 372 8252

Fax: 0117 372 8139

E-mail: complaints@pins.gsi.gov.uk

The Quality Assurance Unit will reply to you, or they will ask a section within the Inspectorate to reply because they have specific specialist knowledge.