The Service Management team is responsible for the support and delivery of Planning Portal services.

The following pages provide key service information relevant to the Portal:

• Service Desk - including responsibilities, support hours and contact details
• Availability – including known outages, targets, scheduled maintenance and service reports
• Changes and Enhancements - including changes under consideration and forthcoming changes
• Planning Portal Business Plan 2008-2011 - read the Portal's current business plan.
• Product Development - details of forthcoming Planning Portal services and projects.