General contact

If you would like to learn more about working with the Portal please call the Planning Portal's development team administrator Laura Beale on 0117 372 8202 or by emailing laura.beale@planningportal.gsi.gov.uk.

Regional Managers

Click here to view contact information for our account managers.

Technical Support

The Planning Portal's technical support team is available from 09:00 to 18:00 Mondays to Fridays (excluding bank holidays).

If you have a technical question regarding the Planning Portal please contact the Support Team:

Telephone: 0117 372 8200

Email: support@planningportal.gsi.gov.uk

We have compiled a large number of common support questions in our Frequently Asked Questions (FAQ) database. You can browse this database (opens in a new browser window) here.