E-Planning Programme Blueprint
- Context
- Vision
- Customer Focus
- Service Propositions
- Outcomes
- Work Programme and Governance
- Purpose of the Blueprint
- Priority Services
Chapter 2: e-Planning Programme Landscape and Scope
- Overview
- Planning Policy
- e-Planning Programme Scope
- What is a World-Class Planning Service?
- What is a World-Class e-Planning Service?
- Customer Segmentation
- Next Actions
Chapter 4: Service Propositions
- Overview
- e-Planning Services
- Specific E-Planning Services
- Planning Application Service
- Cross-Cutting Services
- Summary and Next Actions
Chapter 5: Service Delivery Options
- Service Delivery Overview
- Models of Service Delivery
- Gershon Efficiency Review
- Next Actions
Chapter 6: Stakeholder Engagement
- Purpose of Stakeholder Engagement
- Generic Stakeholder Engagement Process
- Next Actions
Chapter 7: Marketing and Communications
- Overview
- Marketing Strategy
- Communications Plan
- Next Actions
Chapter 8: Take-up Trajectories
- Overview
- Take-up Trajectories
- Summary and Next Actions
Chapter 9: Programme Work Plan
- Overview
- Delivering e-Planning Services - Priorities
- Programme Workpackages
- Next Actions
Chapter 10: Business Justification and Performance Measurement
- Overview
- Programme Benefits
- Programme Costs
- Next Actions
Chapter 11: Barriers and Risk Management
- Overview
- Next Actions
Chapter 12: Programme, Project Delivery and Governance
- Governance Overview
- e-Planning Programme Board - Levels of Co-ordination
- Project Management Frameworks
- Next Actions
Annex A: Planning Policy Context
- Sustainable Communities
- Planning Reform
- Electronic Local Government
- Electronic Government
Annex B: The Planning Landscape
Annex C: Core e-Planning and Related Projects
- Core e-Planning Projects
- Related Projects
Annex D: Stakeholder Engagement
- Current Stakeholder engagement Approaches
- Terms of Reference and Responsibilities
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