Issues register
The Planning Portal has been working with local planning authorities for four years, and during that time has invited feedback on its service.
As a result of this feedback, we have compiled a list of key issues in relation to the implementation and processing of electronic applications.
This Issues Register has been created to help LPAs address key issues and highlight areas which remain challenges to us all.
It is anticipated that this register will act as a springboard for future discussion and form the basis for case studies.
The Portal envisages that the implementation of the 1APP national standard application form will address and resolve many of the issues highlighted in the register.
Issue Number | Description (click description for our solution) |
Issue 1 | When we receive an electronic planning application via the Portal, on some occasions we do not know what size to print out the drawings. |
Issue 2 | When we receive an electronic planning application via the Portal, we have to print out at least 3 copies of the drawings to scale which means there are some cost implications and time implications. |
Issue 3 | When the planning department receives an electronic planning application via the Portal, the submission is regularly below acceptable standard plans i.e. no scale, no annotation, not full set of sections, elevations etc. |
Issue 4 | When we receive an electronic planning application via the Portal, on occasion they contain inappropriate site plans attached/no site plan attached when the documents are stated as paid for and attached. |
Issue 5 | When we receive an electronic planning application via the Portal, it creates a piecemeal approach of submission part by post and part electronic – administration overhead of collation. |
Issue 6 | When we receive an electronic planning application via the Portal, fee calculated for listed building is an issue. |
Issue 7 | When we receive an electronic planning application via the Portal, no space/request for a date of certification or other ownership details for certificate of lawfulness applications. |
Issue 8 | When we receive an electronic planning application via the Portal, on occasion corruption of documents takes place and files could not open. |
