Help with the PCS

General matters are dealt with in our guidance and in the FAQ section.

All queries regarding specific planning appeals should be made to the Planning Inspectorate helpdesk on 0117 372 6372 or by email to the PCS support team.

If you have comments or queries on the Planning Casework Service please call 0117 372 6372 or email the PCS support team

Please check our Troubleshooting and Suggestions for Improvements pages before contacting the PCS team - your comment may be similar to one received previously.

General comments on the Planning Portal should be directed to the Portal Support team.