Planning Portal

 
  1. Frequently Asked Questions
  2. FAQ - Online Applications - After Submission

FAQ - Online Applications - After Submission

Please see the list below for answers to frequently asked questions addressing what to do once you have submitted an online application:

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How do I access my recently submitted planning applications?

If you have submitted your application on the Planning Portal, you will be able to view it within your account on the Portal after submission. If you have not submitted your application on the Portal, you will need to contact the LPA directly.

You need to log in to view your submitted applications. Once you have logged in, click on 'Planning' in the blue toolbar across the top. Once on the 'Planning' page click on 'View Your Applications' in the 'Planning Applications' box.

A table will appear listing all the applications you have created. Applications that have been submitted to the local authority will be listed under either the 'Submitted' or 'Transferred' tab. 

If you wish to view details of an application submitted by someone else you will need to contact the local planning authority the application was submitted to.

Your local authority’s contact details can be found by searching on the Planning Portal.

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How do I view progress on an application?

Once you submit your application it will be considered by the local planning authority. The Planning Portal does not have access to the application once it is submitted.

You will need to contact your local planning authority to check on the progress of an application. Many local authorities now let you track the progress of applications on their websites.

Your local authority’s contact details and website address can be found by searching on the Planning Portal.

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Can I amend a submitted application?

Yes, you can make amendments to an application you have submitted on the Planning Portal.

View details below or download our 'amending an application' guidance note.

You can access your applications by logging into the Planning Portal. Once you have logged in, click on 'Planning' in the blue toolbar across the top.  When the 'Planning' page opens, click on 'View Your Applications' in the 'Planning Applications' box.

The status of the submitted application will be either ‘Submitted’ or ‘Transferred’.

Next to the status will be a link giving you the option to ‘Amend', click this link to begin amending the application.

You now have two options.

You will either be able to make changes to the supporting documentation (which is free and you may do this more than once), or other more substantive changes to the application (charges may apply depending on the changes made).

If you are making changes to the forms section, or any details entered onto the forms, you will need to select the second option

Option 1 – Changes to documentation only

If selecting to make changes to the supporting documentation, this will change the status of your application to 'Open for amends’.

The same application reference number and version number will be retained, with the Documentation section Open for Edit.

You will not be able to amend the forms, fees or payment sections.

Option 2 – Changes to any part of the application

If making substantive changes, this will create another version of your application (i.e. PP-00123456 v2).

The status in 'My Applications' page will be Draft. Any information entered onto the original forms and supporting documentation sections will remain but these sections will be Open for Edit and further changes can then be made.

Once you have made your changes you will need to click the ‘Check’ tab to make sure the application has been completed and then Submit the application as normal.

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How do I re-submit a revised application that has already been determined?

If wish to resubmit an application that has already been determined by the local authority then the application should be copied and submitted under a new Planning Portal reference number. This will only be possible if your initial application was created and submitted through the Planning Portal.

You will need to access your application by logging into the Planning Portal.

Once you have logged in, click on 'Planning' in the blue toolbar across the top.  When the 'Planning' page opens, click on 'View Your Applications' in the 'Planning Applications' box.

The submitted application will be under either the Submitted or Transferred tabs.

Once you have identified the application you want to resubmit, you can copy it and start a new application.

In the 'Copy' column is an icon (two sheets of paper) next to each application. Click this icon to start the copy process.

You will be prompted to give the application a new reference and confirm if site location, applicant and agent details need to be copied.

You will then need to confirm the local planning authority if the same site location is being used, or, if a new location is to be used then you will need to specify the site details.

In each case this functionality is the same as the standard application chooser when making an application.

Once this is completed the copied application will appear in your list of applications.

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