2. Frequently Asked Questions
3. FAQ - Online Applications - Overview

FAQ - Online Applications - Overview

Please see the list below for answers to frequently asked questions regarding planning permission for businesses and farmers:

• How do I access my saved applications on the Planning Portal?
• Is my information saved automatically as I complete an application?
• What do the different statuses on the 'My Applications' page mean?

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How do I access my saved applications on the Planning Portal?

You can access your saved application on the Portal.

Log in and access the ‘My Applications’ section under the Planning heading on the main navigation, and clicking on 'View your applications' .

Here you will see a table with four tabs, 'Draft', 'Submitted', 'Transferred' and 'Archived'. 

• Draft are applications that you have created but not submitted
• Submitted are applications that you have submitted but the local planning authority has not downloaded yet
• Transferred are submitted applications that the local planning authority has downloaded
• Archived are applications you have chosen to move to the archive

If you would like to archive a large number of applications (e.g. 20 or more) please contact the Portal Service Desk to request this is done.

The archiving process can take some time to complete manually by the user. We can speed up this process for you, saving you time.

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Is my information saved automatically as I complete an application?

Yes, the information you enter on your application form is saved each time you move to a new page of the form. Any documents you upload will also be saved as soon as they are successfully uploaded to the application.

If you have to leave your application at any time, when you return your work will be exactly as you left it. You don’t have to complete an application on the Portal in one go.

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What do the different statuses on the 'My Applications' page mean?

Your application will have one of six possible statuses:

• Draft - This application is still in progress and has not yet been sent to the local planning authority.
• Submitted - The application has been sent to the local planning authority and the authority has been notified by email. However, the application has not yet been accessed or processed.
• Transferred - The application has been accessed by the local planning authority and transferred to its computer system. For further information about the application after this stage you will need to contact your local planning authority.
• Archived - Submitted/transferred applications that you have chosen to archive.

The following two statuses will only be displayed if you choose to amend a previously submitted application.

• Open for amends - The application has been submitted and is currently being amended by the applicant in preparation for resubmission. 'Open for Amends' is displayed when an application is amended for changes to documentation only. Please note, if an application is Open for Amends it is withdrawn from the local planning authority’s list of applications until it is resubmitted.
• Replaced - If an application is opened for substantial changes, a new version will be created with a status of Draft, and the original application will show as 'Replaced'. The application has been amended and has replaced the previous version of the application.

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