You can activate subtitles for the video by clicking on the 'CC' button on the video toolbar, alternatively, the transcript is shown below:
Adding Supporting Documents to your Application
Hello and welcome to our series of guides to the online application process.
This video will take you through the process of adding supporting documents to your online application.
The 'Supporting Docs' tab takes you to the supporting documents area of your application.
There are various different types of documents you will need to supply depending on what type of application you are submitting and which local planning authority is dealing with your application.
It is best to contact them if you are not sure what you need to supply. A link to their details are is shown on the right hand side of the page.
You will need to supply a site location plan. If you don't have one, you can purchase one by clicking 'Create site plan' on the right hand side of the page.
To add a document you will need to click the 'Add document' link.
When you add a document, you need to enter a document reference. There are no restrictions on what reference you use, but it must match a reference on the document you upload.
You can also enter comments for the document as required.
Any documents containing plans or drawings need to be clearly and correctly marked up.
Please read the confirmation text and check the box to confirm that your document meets these requirements.
Please note that if your document does not contain any plans or drawings you still need to tick this box to upload it.
You need to choose whether you want to upload the document electronically or send it by post to your local planning authority.
If you are sending documentation by post you can still continue to submit your application online.
Regardless of how you supply the document, you need to say what size paper it uses so the local authority can work out the right scale.
Do this by selecting the paper size from the drop-down menu.
There is also a tick box further down the page where you should confirm you have successfully printed the document at this scale and size.
We also need to know what file format the document is. Use the drop-down menu to select the document's format.
If you are unsure, you can find the format by looking at the sequence of letters that appear after the file name or by viewing the properties of the document on your computer.
Please note that the drop-down list only contains our accepted file formats.
If your file is not in one of the listed formats, then you should either convert it to an accepted format or print it out and send it by post (in which case you should select 'Paper' as the file format).
To find the file you want to attach, click on 'choose file' or 'browse' (depending on the operating system you are using).
This will bring up a window that allows you to select the document you need to attach. When you have found the file you want, select it and then click 'choose' or 'open'.
Your file location should appear in the form box next to the button.
Be aware that when uploading a document its file size cannot be any larger than 5 megabytes and that all your attachments should not be more than 25 megabytes in total. (The 25 megabyte total limit has now been removed)
If your files are bigger than these limits, you may want to consider sending them in electronic format by post (for example, on a CD, DVD or USB memory stick), dropping them into your local authority by hand or printing them out.
However, we would advise you contact your local planning authority to discuss these options as they will be able to tell you their preferred method.
Click 'OK' to upload the document, or click 'cancel' to cancel the document upload. You will then be returned to the main 'Supporting Documents' screen.
You can tell if you have uploaded a document for each section as its reference will appear in the mandatory documentation box.
If you want to change any of the details about the document then click the 'Edit details link'. Click 'Remove' if you want to delete the document from your application.
Please note that you must add at least one document for each document type listed under Mandatory Documentation.
If this has not been done, the documentation section will not show as complete and you will be unable to submit your application.
Even if the local planning authority has told you that you do not need to supply the document with your application, the system will still require that a document be uploaded.
If this is the case, we recommend that you upload a text document stating that the local planning authority has confirmed to you that you do not need to submit the actual document with your application.
You should also include the name of the person who told you this, when they told you and any reference they gave you as this will allow the local authority to process the application more easily.
So that's it for this section. If you need any additional help look out for the blue help icons throughout the site.
Alternatively you can download the guidance notes from the 'download guidance notes' link on the right hand side.
