In order to make comments on an appeal, you will first need to search for the appeal you are interested in.
The quickest way to search is to enter the final part of the appeal reference, e.g.:
Where the final part of the appeal reference begins with a ‘2’ (for example 2123456), or you do not know the appeal reference number, please use this search facility.
Where the final part of the appeal reference begins with a ‘3’ (for example 3123456), please use this search facility.
If you are unsure, contact our Customer Support Team. Tel: 0303 444 5000. Email: firstname.lastname@example.org.
To comment on an appeal it must be valid, have started, permit representations at appeal stage, and the deadline for the submission of representations must not have passed. Comments submitted after the deadline may be considered invalid and returned to the sender.
The deadlines (representation due dates) are published on the Case Summary page.
You can send us individual documents using these facilities, but each one must be no bigger than 5MB.
Please be aware that we do not routinely publish all documents. Where they aren’t available, you should be able to view them at the offices of the relevant local authority dealing with the appeal, and sometimes, the local authority may also have published them on their own website. You may want to read these documents before commenting. We recommend using Adobe Reader 9 or higher to view PDF documents.
Problems submitting or obtaining a copy of your comments
If the receipt screen isn't displayed or you have problems obtaining a copy of your comments form, please do not re-submit. You should e-mail our Customer Support Team at email@example.com providing your details and the reference number of the appeal and inform us that you were trying to submit comments online. We will check our system and let you know if we have received your representation.
If the deadline is due to expire, please use the Case Officer’s email address to send us your comments. You can find the Case Officer’s email address on the Case Summary page.