Planning Portal

 
  1. Planning
  2. Appeals
  3. Online Appeal Service
  4. Tutorials & Help

Tutorials & Help

The information here is designed to help you use the Inspectorate's online appeal facilities. If you have not used the service before, please check our Before you start page, and view the appropriate tutorial.

If you need further help, there is a Help and FAQ section below or you may wish to contact our Customer Services.

Before you start

Information on recommended best practice and technical compatibility for online casework submissions.

Appeal Tutorial

Guidance on how to complete an online appeal form.

Search Tutorial

Guidance on how to search for an appeal online using various appeal information.

Questionnaire Tutorial

Guidance for LPA staff on how to complete an online questionnaire.

Comments Tutorial

Guidance on how to use the online comments facility.

Appeal service help for LPAs

Guidance for LPA staff on how to use the online appeal service.

Online Help

Help is available for all our online facilities (to submit appeals, questionnaires and comments, to search for appeals, display results and summaries of individual appeals).

Frequently Asked Questions

How do I appeal? - What sort of form do I use?

Troubleshooting

The following faults have been reported to us and we are working to fix them.  Against each is the recommended course of action you need to follow to overcome them.