Planning Portal

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  3. Online Appeal Service
  4. Tutorials & Help
  5. Appeal service help for LPAs
  6. Using CDs

Using CDs


To help local authorities submit a larger proportion of documentation in electronic form.


Please make every effort to keep your submissions smaller than 5MB. Here are some things you can do.

  • do not scan more than one document into a single file;
  • send each picture, photograph, map or drawing as a separate file;
  • if a document has appendices, please scan each as a separate document together with any covering sheet. This will help staff to ensure the document is assembled in the correct order for the Inspector;
  • if a document is large, break it down into sensible parts, and name them accordingly.

You can send supporting documentation for the online questionnaire to us with the questionnaire itself - provided that each document is no larger than 5MB. You can also send in other documentation - with the same size limit - using the 'Comment on this case' facility. 

If you aren't able to make your document any smaller, you can send documents over 5MB to us by e-mail to the e-mail address at the top of the appeal start letter. The Case Officer's e-mail address can also be found on the Case Summary screen. Our system will allow e-mails up to around 10MB but please contact the Case Officer before you send such e-mails to ensure that there is sufficient space in their In box to receive it. You should also note that your own e-mail system may have limits on outgoing messages.

If you are dealing with a particularly large case, or have a significant number of documents to send us, you may feel that it would be better to send them on CD.