Smarter Planning is a partnership between local planning authorities, agents and the Planning Portal supporting and encouraging best practice in the online submission of planning applications.
We need to ensure that any duplication of process is removed; smarter ways of working and communicating are introduced; and that we fully utilise technology to achieve a return on investment and encourage a channel shift to communities to self-serve and interact online.
Find statistics on your online application stats and how this compares with neighbouring LPAs and nationally. We can also track traffic (or visits) to the Planning Portal and the source of referral (i.e. LPA website) which may also be of interest.
These templates should be adapted as required and used in connection with administration of the collection of the Community Infrastructure Levy.
Help and information on the use of the Planning Inspectorate's services including online appeals, householder appeals, notifications and EIA checklists
The Planning Portal is working hard to address this by asking all Local Authorities who don’t offer their own plans or have a preferred supplier to direct users to the Planning Portal’s ‘Buy a Plan’ service.
The NPCU was set up in March 2011 to process planning casework previously handled by the Government Office Network. It handles a wide range of case types, where the Secretary of State has a statutory role.
Share your views and help us to develop new applications and services for local authorities by collaborating with us and contributing to our knowledge hub group. Please note, this group is exclusively for local authorities.
To assist with any questions that local planning authorities may have about the implications of the Framework for plan making or decision taking, a helpline has been established jointly between the Local Government Association, the Planning Inspectorate and the Department for Communities and Local Government.
The helpline is available from 9am until 4pm, Monday to Friday until further notice, on 0303 44 45500.
You can also email queries to: firstname.lastname@example.org.