Planning Portal

  1. Planning
  2. Working with LPAs
  3. Supporting Development Managers
  4. Supporting development managers

Supporting development managers

With further constraints on budget and the impending decentralisation of fees, we need to ensure that any duplication of process is removed; smarter ways of working and communicating are introduced; and that we fully utilise technology to achieve a return on investment and encourage a channel shift to communities to self-serve and interact online.

The Planning Portal team can help:

  • demonstrate a clear vision of a how online applications and e-working can deliver an improved open, accessible and transparent planning service
  • show how these processes will help reduce running costs and lower application fees for proposed cost recovery
  • enable greater accountability for service provision
  • change the mindset and culture of a paper-based manual determination process
  • reduce asset costs and promote mobile and remote working
  • encourage a preference for and promotion of online planning to all shared partners using all communication channels

If you are a proactive LPA keen to embrace any of these areas, we would like to hear from you. Click here for contact details.

You may also find further useful information in the 'Working with LPAs'

Benefits of applying online

The first online application was submitted in May 2003. Now around 70 per cent of all applications are submitted online. This is more than 30,000 applications each month submitted via the Portal and the number continues to grow.

LPA recognition and reward

The Planning Portal team would welcome contact from any LPA that’s interested in increasing online application submission. By working in partnership with the Portal, we would encourage LPAs to participate in a communication campaign and undertake a range of activities to increase online applications.

Information and guidance on portal services

Hints and Tips to improve e-processing of applications and e-working to divert front-line contact

Unlawful Advertising / Fly-posting

The Unlawful Advertising and Fly-posting database is no longer available from the Portal. If you were a member of the service you will be contacted by email as soon as new home has been decided.


Appeals for England and Wales are dealt with by the Planning Inspectorate. The online appeals service and all guidance relating to appeals is available in this section.