This area gives you an opportunity to let the Planning Inspectorate know how you think we have dealt with your involvement in the process. We welcome suggestions and queries on all aspects of our work and would ask that you contact us via e-mail web.complaints@pins.gsi.gov.uk or post, our address is on the contact us page, to tell us about it. We will look at feedback submitted before or after the decision has been issued. Either way we will take your comments seriously and investigate immediately.
All you need to know about giving us feedback, how to make a complaint or challenge the decision in the High Court is in our good practice advice note: PINS/GPA Note 15: Feedback, complaints and challenges
A glossary of planning terms and list of commonly asked questions.
Read how we investigate your feedback and the timescales for response.
Information you may like to read before sending us your feedback.
The remedies that are available if we get things wrong.
The content on this page is the responsibility of the Planning Inspectorate.
