Planning Portal

 
  1. Planning
  2. The Planning Inspectorate
  3. Feedback
  4. Feedback & Complaints

Feedback & Complaints

This area gives you an opportunity to let the Planning Inspectorate know how you think we have dealt with your involvement in the process. We welcome suggestions and queries on all aspects of our work and would ask that you contact us via e-mail feedback@pins.gsi.gov.uk or post, our address is on the contact us page, to tell us about it. We will look at feedback submitted before or after the decision has been issued. We will take your comments seriously and investigate the issues raised.

Putting things right

The remedies that are available if we get things wrong.

Useful Information 

All you need to know about giving us feedback, how to make a complaint or challenge the decision in the High Court can be found in the relevant annexes in the Planning Inspectorate’s Procedural Guides.

See also http://www.tsol.gov.uk/publications.htm

Help & Advice

A glossary of planning terms and list of commonly asked questions.

How we investigate

Read how we investigate your feedback and the timescales for response.