There are times when internet connections can break or other circumstances occur causing submissions to fail. You are therefore strongly advised to:
This will help to ensure the smooth running of your appeal and help identify any potential issues so they can be rectified.
The compatibility matrix below shows the Platform/browser combinations and the extent to which they are compliant with out facilities. Document Viewer: Adobe Acrobat Version 6 or above, but we recommend at least Version 7. (The latest version can be downloaded free from the Adobe website - http://get.adobe.com/uk/reader/.)
|Windows XP||Vista||Windows 7||Mac OSX 10.6.3|
|Internet Explorer 6||No longer supported but should work||Not Applicable||Not Applicable||Not Applicable|
|Internet Explorer 7||Compatible||Compatible||Not Applicable||Not Applicable|
|Internet Explorer 8||May be compatible/ Known Issues||May be compatible/ Known Issues||May be compatible/ Known Issues||Not Applicable|
|Internet Explorer 9||Compatible||Compatible||Compatible||Not Applicable|
|Firefox 3.6.3||Fully Compatible||Compatible||Compatible||Fully Compatible|
|Safari||May be compatible/ Known Issues||May be compatible/ Known Issues||May be compatible/ Known Issues||Compatible|
|Chrome 5.0.375.125||Compatible||Compatible||Compatible||May be compatible/ Known Issues|
Although the Planning Inspectorate’s online service is designed and tested for use with the above operating systems/browsers, you may be able to access the services using other combinations.
We recommend the use of a broadband connection, particularly if you intend to submit or access documents.